Why “Great” HR Professionals Need to Be Caring and Considerate and Be Able to Resolve Conflict
HR Professionals need to have an uncanny ability to resolve issues that arise in the workplace. There job doesn’t end after simply hiring the right candidate. They need to ensure that according to the manager and rest of the team that that person is qualified and prepared to undertake the job, or else they are not doing there job properly.
This type of situation has occurred to me so many times. I have been hired by recruiters who are too eager to make a cut so they hire an unqualified person. They then back out of the picture. These type of HR Professionals are doing their jobs poorly.
A really good HR Professional will make it their job to know about the job they are hiring for and choose the right person.
Many HR Professionals trap excited professionals into taking a job that they are not qualified for which ruins their life. I know a friend who took a job where the HR Professional hired ten different associates for the wrong technology! Then three months later all of them were fired. Situations like these are so common in recruiting.
However, a good HR Professional will be more considerate than haphazardly jeapardize a professionals life. It’s a big deal for a professional to get a new job. A good HR Professional should be considerate and caring enough to choose a candidate that the company they are working for is happy with and ready to take on.
It seems there are too many recruiters in the world who are making things worse for professionals. It sucks to see someone’s career getting ruined because a recruiter is too ambitious too follow through with their promises.
From my own situations getting manipulated by over-eager and zealous HR Professionals, I know how badly it can suck to work with one of these types of HR Professionals who then play dumb when you try to call them and resolve the issues they have caused. These types will blow the workers problems and make it impossible for the worker to get any help, leaving the worker flabbergasted and confused.
It’s sad to see so many of my good friends go through this type of situation. I had one friend who moved to Los Angeles for an iOS Developer position and two months later and repeated times of her calling the HR Professional, she got laid off. She had already paid her rent, was really excited for the job, but then was replaced by the company by someone who was a “better fit”. She ended up having to work as a janitor in a nearby public school and lived in a really poor part of town.
After a while, she made enough for a flight back home. She felt humiliated and cried a lot. She said that she never wanted to do iOS Development again, although she was an extremely talented iOS Developer who had published five apps in the app store.
Later she got an opportunity to teach Web Development at Rutgers University. I am so proud of her for not giving up.
If I were an HR Professional, I would never want to put someone else in that same position I was in because of a recruiter/HR person who couldn’t do their job properly.
As an HR Professional, I want to make it my job to help those like my friend get a job that is right for her, and won’t put her in such a situation.
